I absolutely loved this RV experience. It is exactly as described and even better. To start - we received some travel essentials including some coffee, tea, tooth brush, shampoo/conditioner. That was such a fun way to start off my trip. It was also very clean, I can tell she takes good care of it.I know nothing about RV-ing and I was pretty stressed out about my first RV rental but Sarah gave me a thorough run down and explained everything. She also said I could call her any time with any issues. But I didn't need to. The shower pressure was better than I was expecting, the heat worked super-fast and warmed up the rig in 5 min while we were camping in the cold, high desert, night. The AC was also incredibly fast and efficient which was great during the day when it got hot. It was even nice to be able to stay off grid and use the solar panel power to charge up. I would highly recommend Sarah's rig for anyone at any RV experience level. I will definitely book another trip in the near future!