136 Bewertungen
(4.5)Sophia O.
3Juni 2025
I was charged 70$ for an already broken plastic I I was charged for the refridge door shelf which fell on the floor when we opened the refridge. Given the gas tank was full upon return,
Propane tank was full and dark, gray water was dumped and RV cleaned. It felt like the RV co needed something to bill me anyway and use some of my deposit. 70$ for a clear plastic RV refridge door shelf was a bit much. Trailhead ???
Propane tank was full and dark, gray water was dumped and RV cleaned. It felt like the RV co needed something to bill me anyway and use some of my deposit. 70$ for a clear plastic RV refridge door shelf was a bit much. Trailhead ???
Antwort von Trailhead
Sophia, this is why we make sure to do a full walk around, inspection, and orientation with every renter when they pick up the RV. This includes opening the refrigerator, checking the temperature within, and the shelves. During the orientation, this was not notated as damaged by our team or by you. We do this to ensure that we never make a mistake in who’s at fault for breaking something.
Kat B.
5Mai 2025
Sarah W.
1April 2025
I do not recommend this company
Tina P.
1März 2025
my RV leaked water the entire weekend due to the renters before us doing some kind of hose damage, Trailhead said they fixed it all but didn’t we had water leaking from every orface each time we turned water on.
someone better look into reimbursing me for towels costs and electrical malfunctions due to the wetness and 1 inch puddles of water in the floor
someone better look into reimbursing me for towels costs and electrical malfunctions due to the wetness and 1 inch puddles of water in the floor
Hannah O.
5März 2025
Kari B.
3Oktober 2024
Overall, it worked for what we needed and the owners were helpful when we needed to contact them. The RV itself is just poorly made. Everything rattles when you drive and the dining room table opens itself while driving too. The table won’t stay up. The curtain for the bed was removed & the rack was missing screws. It’s a nice looking RV but definitely needs some maintenance.
Timothy O.
3Oktober 2024
Host was great. Pre trip meeting and walkthrough was great. RV was in good condition.
The only issue was with the battery for dry camping. During the walkthrough, the host said that the battery needed to be charged for a few hours a day to make it through the night. As an experienced RVer, that sounded odd to me.
Our first night, we ran the generator for around 2 hours to charge the battery to prepare for the night. After shutting off the generator, the led lights in the RV started flickering. This also prevented us from using the heat and the temp dropped into the 50’s inside the RV overnight.
As we were planning on dry camping in the mountains for a few days, that was very disappointing.
I had to go to a local store and buy a deep cycle RV battery to use while we had the RV. I swapped out the old and undersized battery for the few days we were camping in the mountains. After swapping the battery out, we had plenty of power to run the lights, water pump, heat and fridge. Informed host of battery issue.
The only issue was with the battery for dry camping. During the walkthrough, the host said that the battery needed to be charged for a few hours a day to make it through the night. As an experienced RVer, that sounded odd to me.
Our first night, we ran the generator for around 2 hours to charge the battery to prepare for the night. After shutting off the generator, the led lights in the RV started flickering. This also prevented us from using the heat and the temp dropped into the 50’s inside the RV overnight.
As we were planning on dry camping in the mountains for a few days, that was very disappointing.
I had to go to a local store and buy a deep cycle RV battery to use while we had the RV. I swapped out the old and undersized battery for the few days we were camping in the mountains. After swapping the battery out, we had plenty of power to run the lights, water pump, heat and fridge. Informed host of battery issue.
5 Fotos eingereicht von Timothy O.
Tyler M.
5September 2024
Great trip. Trailhead RV Rentals was amazing to work with. They were extremely responsive and accommodating. The RV was clean and exactly as advertised. I'll be recommending them and renting from them again soon!
1 Foto eingereicht von Tyler M.
Samuel H.
2September 2024
Matthew R.
1.5September 2024
I wish I would have checked other reviews. RV was missing bedroom doors, too many parts inoperable and we paid to fix those issues. Would not recommend
Jolie A.
5August 2024
Wonderful and well kept rv The instruction manual super helpful
we will use this company in future
we will use this company in future
Sreekanth H.
5August 2024
Alyssa R.
5August 2024
Daniel S.
5August 2024
This was the third time I rented with TrailHead RV Rentals and, as usual, they did a perfect job! Our RV was in mint condition and pickup and return was straightforward. Also, Phil was very helpful. Our security deposit was released a day after returning the RV. Service is outstanding, I recommend 100%
Jessica P.
5Juli 2024
Daniel S.
0Juli 2024
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