4.8
Outdoorsy MitgliedHändler seit Dezember 2016
77 % AntwortquoteAntwortet normalerweise in weniger als 12 Stunden
Über Ace RV Rentals
4.8
Outdoorsy MitgliedHändler seit Dezember 2016
77 % AntwortquoteAntwortet normalerweise in weniger als 12 Stunden
18 Freizeitmobile zum Mieten verfügbar
es wird geladen
es wird geladen
es wird geladen
Erinnerungen, die während Reisen mit dem Freizeitmobil von Joanne Rashid entstanden sind
Benjamin K.
5.0Juli 2026
We had an amazing month on the road thanks to Ace RV. Over 5000 miles of glorious terrain, greatly supported by the Ace team. The unit was clean, well-maintained and we had no issues on pickup and drop off. Thanks Ace!!
Randall R.
5.0Juli 2026
Team was helpful and vehicle was clean and fully functioning. Had a great time.
Paul D.
5.0Juli 2026
Our recent RV rental from Ace RV Rentals was for our first summer road trip with our three granddaughters, so we wanted everything to go smoothly—and Ace exceeded our expectations. From the very beginning, the entire staff was friendly, professional, and incredibly accommodating. They took the time to help us select the ideal RV for our trip and even welcomed me back twice before our departure so I could tour the RV and become familiar with its features. That extra level of customer service gave us tremendous confidence before we hit the road.
Charles S.
5.0Juli 2026
They were great. We would definitely use them again.
John R.
5.0Juli 2026
Great first time experience. We will rent again. Took a 7900+ mile trip across the US visited 27 states. So this wasn’t a weekend getaway or a one week vacation, this was a big trip and everything was great. As with all trips of this magnitude there were small hiccups but Ace stood behind their product and supported us completely. They really made it easy and made the process pleasant. They thought of the things that are easily missed and the videos were great and it made the walk through great. Thank you for making our experience great.
John C.
5.0Juni 2026
Staff was very helpful
David N.
5.0Juni 2026
The whole process was easy, from booking to pickup to return. The RV was in great shape and customer service was excellent. I will rent from Ace RV again.
Greg W.
5.0Juni 2026
RV was perfect for our needs and made our festival experience outstanding. I’ve rented several times with Ace and they are always pleasurable and e total no hassle transaction. Looking forward to next time!
Carl B.
5.0Mai 2026
The RV was fully functional and it was a good learning experience for us. We rented the RV to try out class B living. We learned a lot and overall it was a good experience.
1 Foto eingereicht von Carl B
Thomas C.
5.0April 2026
trailer was very clean and layout nice... delivery and pickup promptly, very profession staff
Craig T.
5.0Januar 2026
Great And professional service. My family was pleased with the ease of pick up and drop and had an amazing time on our family vacation!
Kathy L.
1.0Dezember 2025
NEVER USE ACE RV-
It’s a nice big RV that’s all
We had so many mechanical and water issues and they said they were closed for Thanksgiving and would not address any issues. Roadside assistance does not have help with them not the winterizing properly and us not having hot water and the RV locking every time we shut the door-
There were dangerous things like that sofa bed fall out right on your foot broke my foot
The rattles so bad it will drive you crazy-something needs to be replaced in the door, but they said it’s normal
It’s a nice big RV that’s all
We had so many mechanical and water issues and they said they were closed for Thanksgiving and would not address any issues. Roadside assistance does not have help with them not the winterizing properly and us not having hot water and the RV locking every time we shut the door-
There were dangerous things like that sofa bed fall out right on your foot broke my foot
The rattles so bad it will drive you crazy-something needs to be replaced in the door, but they said it’s normal
Antwort von Joanne
Thank you for taking the time to share your feedback regarding your recent rental experience. We appreciate the opportunity to address your concerns and provide clarification.
Nicholas P.
5.0November 2025
The staff is very friendly and their operation very efficient. The pick up and drop off process is quick and easy.
Dan R.
5.0Oktober 2025
The staff was congenial. When I called and noted the technicians could not resolve over the phone why the refrigerator would not cool, they sent a replacement RV to my campground and helped transfer my effects into the replacement. The rest of the rental went very well and check-in was smooth.
Corbin T.
5.0Oktober 2025
I loved renting through Ace RV. Anytime I rent an RV I am always checking reviews and searching for the best rental. I flew in from Arizona and the check in process was quick and easy. The RV drove well and we had a blast with the fam. I will be going through Ace RV when Im back in Virginia.
- Corbin
- Corbin
***Mollie P.
1.5Oktober 2025
Disappointing experience. Customer service needs work. While the vehicle was nice, company needs to do a better job communicating with customer before and during pickup. Very hard to get anyone on the phone and all is done by email. During the walk through they do not do a good job making you aware of how to use features in vehicle such as CarPlay nor fridge. Our fridge didn’t work and I had to call customer support which is terrible service. You wait on hold and then an agent asks you all these admin questions they should already have… while you are just trying to enjoy your trip. I was notified at that point that I need to push inverter button as our fridge didn’t work unless plugged in. No one told me that. There is no hard copy users manual, only a video which takes about half an hour to watch and doesn’t answer all the questions. There were also other major issues.
Antwort von Joanne
Hi Mollie,
