I do believe this is an automated posting and it's unfortunate because it does not reflect the conversation that transpired between us.Unfortunately, do to Hurricane Ian, Hannah Park closed it's campground until the 21st of October, due to damages incurred by the storm. It was not until the day before we were notified that we were able to confirm with park rangers about the closure of the campgrounds.Neither party knew about such closure and this was out of our control.Understanding the special circumstances of the situation, Renter asked to cancel the reservation the day before and we happily canceled her reservation without charging any cancelation fees, as we felt it was unjust due to the unforeseen circumstance caused by the storm.We hope Adrienne will keep us in mind for future camping needs.