Eco Camper (Free YYC Airport Pick-Up)

We rented this car for our 2weeks vacation. Some positive and negative feelings. Positive: the car is easy and nice to drive and the mattress is very comfortable. On the other side, we knew it was the cheapest option (we couldn’t afford a van) but we were expecting a little bit more important equipment to come with the van like a tarpaulin to be outside in case of rain, the possibility to have a second battery for us to charge without having to use the car battery, more kitchen ware (knife that cut, bowl to mix things together, peeling knife…)

The camper van was as expected regarding the bed and storage space…the bed was comfortable, the bedding was very worn but adequate. The van drove well and had the advertised usb port. The camping chairs were torn and ready to be thrown out. The cooler was fine but the camping kit left a lot to be desired. The 2 plates and bowls were fine as were the utensils (although mismatched) but the towels and sponge provided for dish washing were shabby and, again, ready for the garbage. There was a lot, small frying pan, 1 insulated coffee mug, a very used small Rubbermaid storage container and some aluminum foil. There was a bag with used salt and pepper and an open bottle of steak spice. One could provide a much more appropriate kit with dollar store purchases, new spices if you’re providing them

The van was great came with all the basics we needed. Bed was very comfortable. Would definitely rent again if we did another trip.

We had a wonderful experience with Radventures Campervans, they went above and beyond in their services to make our first time with camp van that couldn’t be better. They got everything you would need prepared. The van came clean and organized. The staff were super friendly and helpful, especially Chris, who picked up and dropped us off at the airport. Communication was also easy, everything went smoothly. Highly recommended!!!

Staff was very friendly to work with. My original van with different group broke down so this was a back up plan. I did pay quite a bit more for a much lower quality mini van which was disappointing but the van itself worked well and it was a place to sleep which was all I needed. It felt like the staff were focused more on maximizing income than helping customers which was disappointing. Their hours are not clear and are not listed so I did not receive a ride in either direction for the airport (at 10am for pickup for 4pm for drop off) as I was told they are only there 10-2, but then told their hours are really after 2pm, but then picking up the van at 10 I was charged a $75 early pick up fee. None of it made sense and was discouraging enough that I would not rent from them again. I did meet another couple in Banff that were having a similar experience in both customer service and quality of van. However, I would again say the staff were polite and the vehicle met very basic expectations for a campervan and I had a good trip all things considered so I would consider it a very average company to work with and feels 3 stars is honest.