Mike was a really great host. He took alot of time to explain in depth all of the features of the Mercedes Sprinter van that we choose. I also loved all the extra items he had available for cooking/cleaning for free. He even had mosquito repellent available for purchase. This is especially convenient for folks flying in from other states, who don't want to have to purchase all of those things for single use. The only issue in the van was a small leak from pipes under the fridge. A stream continually leaked onto our floor which made it messy and frustrating to operate in the van. I wish we were aware of that, beforehand. However the van drove great, had good safety features, ample storage and was clean and comfortable. The van has low water capacity and the shower is very tight for taller folks (like my husband) so we utilized public showers at Sequoia National Park. And reserved the water for cleaning dishes and the toilet. At our return we looked a more spacious dodge van, which i'm really hoping to rent for our next trip. Overall great experience and I would recommend this service for anyone looking for a compact vehicle with nice amenities.