We will coordinate pick-up and drop off times with each renter individually to ensure it works for your plans, and we can be available for walk-through. The 9am and 3pm times above are defaulted but not set in stone. Here are a few important things to keep in mind to ensure your trip is a success: 1. Respectful Usage: Our RV is our pride and joy. We ask that you treat it with the same care and respect as you would your own home. This includes no smoking inside the RV, being mindful of wear and tear, and adhering to all rules and guidelines we've provided. 2. Pets: We love our furry friends! However, we ask that you let us know in advance if you're planning on bringing a pet. Please ensure pets are well-trained, and clean up after them. Pet fee applies. 3. Return Condition: We request that the RV is returned in the same condition you received it – clean, fuel tank full, and waste tanks emptied unless purchased add-on. 4. Additional Fees: Additional fees may apply for generator use, and travel beyond the included mileage. We provide detailed information upon inquiry and in the add on section. 5. Road Restrictions: Adhere to all road restrictions. Off-roading or use on non-public or 'logging' roads is not permitted. 6. Communicate: We encourage open communication. If you have any issues, questions, or concerns during your trip, please don't hesitate to contact us. We're here to help! Our goal is for you to have an incredible and memorable trip in our RV. We look forward to helping make your RV adventure dreams come true! 24/7 roadside assistance through Outdoorsy Trash must be taken out prior to return Full tank of gas (Diesel ONLY) upon return No smoking, no vaping, no drugs in or near the RV NO cleaning fish in RV-utilize fish cleaning table we offer free NO towing at this time