We had a very positive experience with the RV rented from John and Anthony via Outdoorsy. The initial selection of the RV via the internet was simple. The Outdoorsy site gave us the key information about the proposed rental so that we could determine whether it fit our needs. John was very good about proactively contacting us and providing us information that we needed for our vacation. The films that he made were especially useful. Check-in when we arrived in Knoxville was very simple. Driving an RV was a new experience for us, but Anthony gave us a good orientation and made available additional films and materials to help us if we had questions in the area we were going - which had no cell reception or internet. The RV was as advertised. We functioned and slept well in it. It was a great part of our vacation. On the last day of the rental, we were able to check the vehicle back in through a simple process. Both John and Anthony had taken the RV to the place we were going and provided us helpful and reassuring tips for a successful experience.