Damon calvert

Owner Communication and Responsiveness

Renters consistently highlight the importance of the owner's communication. Positive reviews commend Damon for being 'easy to work with', 'kind, respectful, and understanding,' 'very responsive and always got back to us quickly' when questions arose during trips. He was praised for being 'attentive' and providing 'thorough review' of the RV. Conversely, negative experiences directly stemmed from poor communication, such as being 'lied to' about mileage refunds and a lack of transparency when rented vehicles were towed.

Vehicle Condition and Functionality

The operational state and safety of the RV are paramount to renters. While some reviewers praised the 'good running RV, no problems,' with 'everything worked great,' and functioning AC, others faced severe issues. Recurring negative feedback included 'tire blow out' due to 'completely bare/had no tread at all,' 'tires... old or wrong size,' and an 'unreliable' generator that 'stunk of gas.' Minor issues like 'broken gauges,' a 'water leak,' and broken door locks were also mentioned, severely impacting the rental experience.