Amazing experience. Valerie had the RV set up on time and was super responsive with my questions (including a couple texts after 9pm when we arrived as she helped me figure out how to set up a second bed for my very sleepy 9yr old when he refused to bunk with his 7yr old sister who refused to give up the loft bed - kids). The RV was spotless, comfortable and warm - the beds are legitimately comfortable, not the thin mattresses you usually get. We go camping once a year, are totally inexperienced and honestly, if you are first-timers or non-experts, call Valerie. I'm sure experienced campers would be thrilled as well. But it's always scary giving so much money to someone you've never met over a website in the hope that everything goes smoothly because you have 2 small children and a long drive back home if it doesn't. It will. Valerie is great. Her RV is great. The experience is great.