Scenic Vans' "The Aspen" - Unlimited Mileage

A great way to camp and try out a camper van. The van was very clean and comfortable. Great communication and prompt responses to questions. Wonderful customer service and excellent experience.

Very personable staff. Got a tour of shop. Van was VERY well stocked. Super clean

Ilan assisted us with our van walk through (he was GREAT) but the van was infested with ants. Which Ilan tried to help us resolve even though it wasn't his regular job (filling in for someone for the walk through). We were trying to still be positive and just deal with the situation. But when you spend 8+ hrs before our trip cleaning and spraying them out from engine to inside of cabin/bed area we paid for a day wasted. Our trip took us to an area of the state that was rainy. It was beautiful but the van leaked from the slider door into the cabin area (a GOOD amount) and onto the cushion covering the toilet area. The drivers/passenger chairs were very comfortable during the 8 hr drive. The diesel was great on gas but challenging (where we went) to find a Shell station or one that had Diesel 2 (but we made it work). We slept in the bed 6 nights which was rough. We aren't fancy, but for our 5'6 and 5'10 bodies was pretty cramped (not the fault of the vehicle, just the configuration for us personally was awkward). Lastly, checking in. I wish I could say that was an easy process! I think I could and WOULD have let everything else pretty much slide. But as everyone knows when you come back from vacation and need to get yourself ready for your regular work week things need to run smooth and this DID NOT! Trouble getting complete information to secure vehicle, troubles contacting the person on MANY occasions before and up to standing in front of a locked gate waiting for a response from MANY texts and some phone calls. Finally had to contact the own (which no one wants to bother on a Sunday) he was very kind and gracious and contacted the lady responsible. During the trip I was also told she would follow-up with me on a specific situation and to "contact her" for any issues that arise. But she did not honor her word on this until we pulled back into town. This is when she inquired about our concerning situation. All in all we are glad we rented before ever purchasing one of these trailer vans and are appreciative for the experience good, bad or indifferent. I think we take things in stride and learn from everything either way.

This was the first time I’ve rented an RV and it was the easiest and best experience I could’ve ever imagined.