Kevin is an excellent host. He's quick to communicate and is flexible with pick up/drop off. As someone who manages the RV, he does an excellent job. The rig: we would 100% rent Lucky again. Our kids loved riding in her & the floor plan could not be more perfect for families with kids. Family of 5 and everyone had their own space without compromising the couch or dinette space. Things we would do differently: We would have fans available for the riders in the back (there are no ac vents back there when in operation- they are all in the front), as well as invest in a good charging block for longer trips as the outlets in back work only when plugged in at camp (we knew this, but other campers might not). Reason for not 5 stars: the shower door didn't slide open enough for me or my husband to get in (it could, but I was not about to force it), so we had to use the camp showers & when accelerating/going up hills, the a/c blows to the floor for a bit before returning to the vents- which made for a steamy ride out to Ft. Davis. Kevin is aware of these things and is addressing them for future renters. :)

Was very understanding and willing to help with questions or issues

Unit is pretty wore out but satisfactory for daily rate

Kevin was great!!! When issues came up, Kevin communicated perfectly and the RV was comfortable and ran well on the road. All items worked as described.