Excellent equipment (except raising lowering system) notably outdoor griddle! Kids had great time inside and slept well. Good hand off instructions though some added detail about manual lowering ops would have saved much trouble at the end. Really appreciate the recovery support with the failed electric top lowering mechanism. Lesson learned carry a battery drill with socket attachment for manual system as well as carry tools to facilitate system access. Also be sure to be clear on alternate ops (manual system) before going 'off grid' to save multiple trips to cell coverage for instruction. On one campsite pad the curved chock was not adequate to level the trailer - told blocks were there for additional height but did not see them. Trip prep support was great with guidance regarding hitch height and tongue weight needs, 7 pin connectors, electric brake controllers and cable routing etc. Overall successful trip with several lessons learned!