Very Disappointing RV Rental – Multiple Problems From Delivery Unfortunately, our experience with this RV was extremely disappointing. I would not rent this RV again based on the condition in which it was delivered and the problems we experienced during our trip. The biggest issue started the moment the RV was delivered to our home. There were ants in the RV, and we had to use our own ant spray. The person who delivered the RV witnessed the problem and also assisted with spraying. I have photos documenting this. I have asthma, so I was especially unhappy that I had to deal with insect spray and then clean up dead ants before we could even begin our vacation. This delayed our departure. Once we were on our trip, we discovered additional problems. The refrigerator did not properly keep our food cold, and we ultimately had to transfer our food into a family member's RV. The generator/LP system also became a problem, and when I contacted the host, he told me through the Outdoorsy messages that using the A/C causes the LP to run out quickly and that “it's just the way they are.” I believe a limitation that significant should have been clearly disclosed before the rental, especially for anyone planning to dry camp. We also experienced issues with the awning and radio, and there were other areas of existing damage on the RV. We have photographs and delivery-day video documenting the condition we observed. We were traveling as part of a long-planned family vacation with relatives in multiple RVs, so rather than cancel everyone's trip, we tried to make the best of the situation. Fortunately, our family had other RVs available, which allowed us to move our food and work around some of these problems. We also had to use public shower facilities and even went home to shower. For much of the trip, we were essentially using this RV as a place to sleep, rather than receiving the fully functioning RV experience we believed we were paying for. When I requested a refund, the host refused and argued that we should have immediately returned the RV. However, in our Outdoorsy messages, he stated more than once that he would have given us a full refund if we had returned it earlier, and he also offered to discount an additional day because of the “troubles” we experienced. I also strongly dispute any suggestion that we caused pre-existing damage. We have photographs and video from delivery, and I am preserving all of that documentation for Outdoorsy. My advice to future renters is simple: carefully inspect and video-record the entire RV at delivery, test every appliance and system yourself, and make sure you understand exactly how the generator, LP, refrigerator, A/C, awning and other equipment will operate for the type of camping you are planning. Based on our experience, I cannot recommend this RV.

The Host canceled this booking 2 days before departure. This is an automated notice.

Three stars on Outdoorsy are labeled as OKAY and it was nothing more or nothing less. We drove his 2015 Mercedes RV through multiple states, for few weeks and I can leave a detailed report. Contact with host is pretty limited, I don't speak spanish. Many many of my questions were left with no answer. The Vehicle: apart from sunroof everything worked, the car performed generally well on very long trip but: the tires, they are obnoxiously loud, so be prepared to have your ear drums blown out after a day of driving. Maybe they're heavy duty, resistant and slow-wear tires that are hard to puncture but consider it a trade-off. Oh and the aftermarket infotainment system? It won't drawn out this noise, it's subprime. There is some clicking from the drivetrain, like a loose drive shaft coupling, it can be heard at low speeds. The transmission whines or resonates at ~2800rpm - it doesn't sound good. Sometimes it gets hot inside, front seats tend to get very very hot sometimes when driving (not from the sun), I guess from something beneath them, so even at full AC it was sometimes simply uncomfortably HOT in the drivers seat. The interior is far from top notch but it's alright, bathroom doors surely require some attention so check them out when picking this vehicle up. Awning was tore apart, but we didn't use it much. Nonethless the vehicle worked for long miles, so for a fair price, I do recommend. 12-15MPG realistically with 13.7-14.2 being usual average, pretty small fuel tank of 26gal, real range of 200-250miles.

10 mins before scheduled pickup, host changes the pickup location. At pickup it was a brief walk around the RV then handed the keys. Upon getting the RV home to load up for my trip I realized there was a warning light on in the dash that said 1000 miles past service due. I contacted the host regarding the warning light and other funtionality issues (AC, Entertainment Center, Microwave, Refridgerator) The host was nice and communicative but could not solve the problems I was having and insisted that everything worked and said he just had it serviced but they forgot to reset the computer. This is also when I realized the host had not signed the contract yet. I had to cancel my trip. I was planning on a week long road trip traveling about 1500 miles total and wasnt about make the drive with a service warning light on. When I contacted the host to come pick up his rv is when things turned ugly. He refused to return monies paid and have now had to start the claim process as I refuse to pay $1115 for an rv that I couldn't use and was parked in front of my house for 1 night. Beware this rv is not in the perfect condition the host describes.....