Marie -We Deliver To Fort Wilderness!

Overall, the experience was good. The reasoning for the lack of 5 stars is due to an issue we experienced upon arrival and the level of cleanliness of the RV upon arrival. The RV had a terrible smell of black tank leakage when using the water/flushing the toilet, to the point where we were all gagging over the smell. We had to call to put in an emergency repair call. The issue was rectified by the 3rd party repair company in a fairly timely manner, but it was still frustrating and disappointing as it shows lack of care by whomever dropped the RV off and set it up given there is a $199 prep charge for preparing and sanitizing the RV. We were told that it appeared no one flushed the black tank prior to us using the RV. I would think this would be a standard thing done before setting up/after use, especially since Disney is a full hook-up campground, where you do not need to go to a separate dumping station. After the initial hiccups were corrected, we were able to have an enjoyable experience. Thank you!