Spacious 2025 Shasta I-5 – Sleeps 10 | Triple A/C & Bunks

Dear [Rental Company Name], I am writing to formally file a complaint and request a full refund and reimbursement regarding the RV trailer I rented for a family trip to Colorado. Unfortunately, the trip was extremely stressful and unsafe due to repeated tire failures on the trailer. During the trip, I had to replace the trailer tire four times, which cost me $1,250 out of pocket. The original tire had to be replaced with the spare tire, which also blew out. After that, I experienced additional blowouts and had to repeatedly stop, wait for roadside assistance, and purchase new tires. On multiple occasions, I was stranded for hours waiting for someone to show up and fix the trailer. This situation caused major delays, safety concerns, and ruined what was supposed to be a family vacation. A rental trailer should be roadworthy and properly maintained before being rented out, and this clearly was not the case. Due to these issues, I am requesting: 1. A full refund of the rental cost, and 2. Reimbursement of $1,250 for the tire replacements and related expenses. I can provide receipts, photos, and any additional documentation if needed. I would appreciate your prompt attention to this matter and a resolution as soon as possible. Also we need to get full refund $1500 plus whatever the expenses Thank you for your time, and I look forward to your response. Sincerely, Khaled Atiah Fatima Abdulrazaf

Amazing trailer, brand new, very spacious, came out and delivered it which was very helpful!

We had a wonderful experience with Joseph and Stephanie RV. The space was incredibly clean, comfortable, and well-maintained. They were very quick to respond to any questions we had, which made everything smooth and stress-free. I highly recommend renting from them—you won’t be disappointed!

The RV was perfect! It was very comfortable and nice. Joseph and Stephanie were great hosts. It was super easy to pick up and drop off the RV.